Privacy Policy for Candygirlglownie

Effective Date: January 18, 2025

At Candygirlglownie, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit candygirlglownie.com and make purchases.

By using our website, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. Please read it carefully.

1. Information We Collect

We collect personal information in various ways when you interact with our website and make purchases, including:

  • Personal Identification Information: This includes your name, email address, mailing address, phone number, and billing information that you provide when creating an account or placing an order.
  • Payment Information: For processing transactions, we collect billing details and payment method information (e.g., credit/debit card numbers). However, we do not store sensitive payment information like credit card numbers directly. Payments are processed by secure third-party payment providers.
  • Order and Shipping Details: We collect details regarding the products you purchase, the quantity, and the shipping information to deliver your items.
  • Technical Data: We may collect technical data such as IP addresses, browser type, device details, and information on how you interact with our site (such as your browsing behavior or preferences) to improve the user experience.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To Process Orders: Your data is used to process and fulfill your orders, including sending order confirmations, shipping updates, and receipts.
  • Customer Support: We may use your information to provide customer service, address inquiries, resolve issues with orders, or handle returns and exchanges.
  • Marketing and Promotions: With your consent, we may use your email address and contact information to send promotional emails, offers, newsletters, or surveys. You can opt-out of these communications at any time by following the “unsubscribe” instructions included in each email or contacting us directly.
  • Improvement of Our Website: We analyze browsing data to understand user behavior and improve our site’s functionality, security, and usability.

3. How We Protect Your Information

At Candygirlglownie, we take the security of your personal information seriously. We employ SSL encryption (Secure Sockets Layer) for transactions made through our website to ensure your data is transmitted securely. Our third-party payment processors also adhere to stringent data security standards.

We also follow industry-standard security practices to protect your data from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed 100% secure, so we cannot guarantee the complete security of your data.

4. Sharing Your Information

We respect your privacy and do not share your personal data with any third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party companies that provide services on our behalf, such as payment processing, shipping carriers, and customer support. These third parties are only authorized to use your information to provide the requested services and are obligated to keep it confidential.
  • Business Transfers: In the event of a business merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified of any such transfer if it affects your privacy rights.
  • Legal Compliance: If required by law or to protect the rights of Candygirlglownie, we may disclose your information to comply with legal processes or to prevent fraud, harassment, or other illegal activities.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interaction with our website, personalize content, and track advertising effectiveness. Cookies are small text files stored in your browser, which help us remember your preferences and improve your experience.

By using our website, you agree to our use of cookies. You can modify your browser settings to refuse cookies or alert you when cookies are being sent, but this may limit certain features and functionalities of our site.

6. Your Rights and Choices

As our valued customer, you have the right to:

  • Access: You can request a copy of your personal data we hold about you.
  • Correct: You can update or correct any personal information you have provided to us.
  • Delete: You can request the deletion of your personal information, though this may limit certain services or access to our website.
  • Opt-Out: You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@candygirlglownie.com.

7. Children’s Privacy

We do not knowingly collect or solicit information from children under the age of 13. Our website and services are intended to be used by adults, and we do not market to children. If you are a parent or guardian and believe we have inadvertently collected information from your child, please contact us immediately so that we can remove such information from our systems.

8. Third-Party Links

Our website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies when visiting their sites.

9. Changes to This Privacy Policy

Candygirlglownie reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon being published. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our practices, please feel free to contact us at:

Your privacy and trust are important to us, and we are here to assist you with any questions you may have.

Thank you for shopping with Candygirlglownie! We are committed to ensuring that your personal information is protected and respected at all times.